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FAQ

Dermatological Conditions

What are the most common canine and feline dermatological conditions?

Allergic Dermatitis, a condition that causes excessive itching, licking and scratching.

Keratoseborrheic Disorders, which can be a dry, scaly, dull skin coat with white or gray scales, or a greasy skin and hair coat with yellow-brown clumps of fatty material, a rancid odor or waxy, unpleasant smelling ears.

Infectious Dermatitis, conditions due to an infection such as ringworm, bacteria or yeast.

Otitis Externa, unpleasant smelling, yeasty ear inflammation and bacteria.

Treatment Advancements

Why can’t I use my shampoo on my pet?

The difference between human skin and canine skin is the reason regular shampoo isn’t the right choice for a pet.

HUMAN SKIN CANINE SKIN
Epidermis 10 - 15 cells thick Epidermis 3 - 5 cells thick
Apocrine and eccrine sweat glands Epocrine sweat glands (Eccrine sweat glands on in footpads)
pH 5.5 average pH 7.5 average
Continual hair growth Cyclical hair growth
Hair - solitary Hair - bundles
Epidermal turnover 28 days Epidermal turnover 22 days

Selecting the right shampoo is important, whether it is for routine use or medicated to meet a specific purpose.

Pet Allergies

Is it okay if a dog licks Genesis off his skin?

It is recommended that a dog be kept entertained while Genesis is drying (play catch, apply right before a meal, give a toy, etc.) to keep the dog from licking.

Are pet allergies curable?

The most important thing to understand is that allergies cannot be cured. A thorough exam and diagnosis of the type of allergy from a veterinarian is key. Allergies can be managed with a multi-treatment approach. Veterinarians may prescribe medicated shampoos, steroids, essential fatty acids and allergy injections to relieve your pet’s discomfort and reduce symptoms.

Why are gloves needed when applying Genesis?

As with any topical steroid, there can be some absorption through the skin.

When is it safe to touch the dog after Genesis has been applied?

Allow Genesis to dry before petting your dog without gloves. The drying time is approximately 15 minutes. This time can vary depending on how much Genesis was sprayed, the dog’s skin condition, thickness of hair coat and the climate.

Is it safe for a pregnant woman to spray Genesis on a dog?

Pregnant women should not handle Genesis.

When can a dog be bathed after applying Genesis?

Wait at least 24 hours after applying Genesis before bathing a pet.

“Hot” Spot Relief

What helps “hot” spots on pets?

There are multiple causes of "hot" spots, and some infectious dermatitis conditions can cause them as well. “Hot” spots are areas that are moist, inflamed, and hairless. Licking and chewing can further irritate these areas. There are several options when choosing a treatment for infectious dermatitis conditions. Specific treatments for “hot” spots include DERMACOOL® with Lidocaine is a cooling astringent spray and DERMACOOL® HC Spray .

Ear Treatments

What is the difference between Epi-Otic® Ear Cleanser and Epi-Otic® ADVANCED Ear Cleanser

Epi-Otic Ear Cleanser is for routine maintenance of otitis externa. It is a mild, alcohol-free cleansing and drying solution with SPHERULITES® Microcapsules, an exclusive encapsulation system

Epi-Otic ADVANCED for chronic otitis externa utilizes Virbac’s patent pending anti-adhesive glycotechnology. It also contains a patented anti-odor technology, which eliminates unpleasant odors commonly found in chronic otitis externa cases with a neutral pH.

What exactly does anti-adhesive mean? How is it used?

Anti-adhesive is a patent pending technology that inhibits bacteria from sticking to the skin surface. Its role in Epi-Otic ADVANCED, is to help relieve inflammation in the pet’s ears caused by otitis externa. Learn more about anti-adhesive technology.

Product information on this Web site is intended only for residents of the United States. Products available in other countries may have different product labeling.

Pet health information on this Web site is for informational purposes only. It should not replace discussions with a pet healthcare provider. Questions and/or decisions concerning pet healthcare should be made in consultation with a veterinarian.